常见问题 & Troubleshooting

DegreeWorks是一个在线学位/证书审核和学生教育规划系统. DegreeWorks帮助你跟踪你的毕业进度，规划哪些课程 to take, and explore all degrees and certificates offered by Chabot. It is designed 帮助和促进学术咨询，但不打算取代面对面 counseling sessions.

1. 登录 CLASS-Web.
2. Click the Student Services tab.
3. Scroll down and click the DegreeWorks link.
4. 输入您的学生wid #(“W”必须是大写的)和您的6位班级网络密码.

如果您在登录DegreeWorks时遇到问题，请尝试以下操作: 

1. Clear your web browser data (e.g., history, cookies, cache, saved passwords, etc.).
2. Close all web browser windows.
3. Open a new web browser window, then log back into CLASS-Web.
4. 使用您的wid #(“W”必须是大写的)和6位数的CLASS-Web登录DegreeWorks 销.
5. If that fails, try logging in using an incognito/private web browser window.

如果您看到错误信息“错误500 -内部服务器错误”或“身份验证 Error" when trying to access DegreeWorks, try doing the following: 

1. Clear your web browser data (e.g., history, cookies, cache, saved passwords, etc.).
2. Close all web browser windows.
3. Open a new web browser window, then try accessing DegreeWorks again.
4. 如果失败，请尝试使用隐身/私有web浏览器窗口访问DegreeWorks.

是的. 与通过CLASS-Web使用的其他进程一样，DegreeWorks是通过 your secure login. 注意: Authorized staff will be able to view the information contained in DegreeWorks.

The information in DegreeWorks is refreshed each night. Any changes made today (e.g., grade changes or 类 added/dropped) will be seen in DegreeWorks tomorrow. 如果你 正在与咨询师合作，咨询师可以刷新你的信息吗 is current.

No. 登记，包括先决条件检查，将继续单独处理 through the registration feature in your CLASS-Web account.

是的. 一旦成绩在学期结束时被处理，他们是可见的 in DegreeWorks. Classes that you are currently enrolled in and 类 that you have preregistered for are shown as “IP.”

是的. Watch the See Your Unofficial Chabot Transcript video on the Student How-Tos 页面 for step-by-step instructions. 注意: 在1994年夏季之前的夏博课程包含在你的微缩胶片记录和 do not appear in DegreeWorks. 

The Worksheets 页面 contains your degree/certificate audit. The audit helps students and counselors monitor progress toward degree/certificate completion. The audit matches 你的课程是否符合你所申报的夏伯特学位/证书的要求. 审核显示特定的需求是否已经得到满足，是否正在进行中，或者是否已经满足 is “still needed.” Watch the Use Your Worksheet to Track Your Degree or Certificate Progress video on the Student How-Tos 页面 to learn more.

您的DegreeWorks帐户中的审计是基于 college's student information system. Most of the time, you will only have one audit 在你的DegreeWorks账户中，审计将针对你申报的专业/目录. 然而，在你学习的某个时候，你可能会决定向 如果你的学位/证书与你的不相符，你就会被录取和记录办公室录取 current declared major. (这 usually occurs because a student realizes that although 他们可能只选择一个专业，他们可能获得多个学位和证书.) 在这种情况下，将在您的DegreeWorks帐户中创建一个额外的审计. 一次 申请的学位/证书已被授予或拒绝，则此额外 audit will no longer appear in your DegreeWorks account. Watch the Check Whether You Have Additional Degree and Dertificate Audits video on the Student How-Tos 页面 to learn more.

学生可以要求AP考试学分和转学课程出现在他们的 audit by submitting the Incoming Transcript / AP Test Evaluation form to the Admissions & 记录 Office. 

No. 在2008-2009年之前申报目录年份的学生将不予申请 have a pre-existing audit in DegreeWorks. Students are advised to see a counselor for more information.

No. 在1994年夏季之前的夏博课程都包含在你的微缩胶片记录中 and do not appear in DegreeWorks. 有Chabot微电影记录的学生应与咨询师会面以确定 how to best utilize the audit.

• 在你与辅导员讨论即将到来的学期的注册之前.
• After your 成绩 for each semester are posted.
• 任何时候你改变你的日程安排，或者对你需要什么有疑问 to complete your degree/certificate. 注意: Information in DegreeWorks is refreshed each night. So, schedule changes made today will be seen in DegreeWorks tomorrow.
• Whenever you are considering changing your major. You will want to check your current 审计，看看你的立场，然后使用What-If功能来检查其他 专业. 

如果你正在考虑换专业，你可以使用What-If功能 generate an audit for the new major you are considering. 一次 processed, the What-If 审核会告诉你你正在考虑的专业的要求是什么 how the 类 you have already taken will apply to that major. 如果你 decide to change your major, you must 提交一个 Major Declaration form to the Admissions and 记录 Office (Bldg. 700). Watch the 做一个假设审计，看看你离获得另一个学位或证书还有多远 video on the Student How-Tos 页面 for step-by-step instructions on running a What-If audit. 

如果您将鼠标悬停在任何类号上，则该类的标题和单位 will display. 如果你 click on any class, a pop-up window will open and additional details about the class including a description, required prerequisites, etc. 注意: 弹出窗口中列出的当前和将来的类部分产品是主题 to change without notice.

如果一个类有先决条件，您将在类号旁边看到一个剪贴板图标. 要查看该类的先决条件是什么，请单击它和类描述 including the prerequisite will appear in a pop up box.

这 is a wild card in DegreeWorks. For example, if the @ sign appears after the subject prefix PEAC it means that you can take any Physical Education Activity class.

DegreeWorks从整体上审视你的课程，并给每个班级打分 fit” scenario. We've also programmed priorities that govern how certain 类 will be used in your major. 这 process will not always be perfect, particularly when multiple possibilities exist. However, as you complete your requirements, it generally works out. 如果你 are concerned about a class that does not appear in the area in which you wanted to use it, you may contact a counselor for assistance.

In most cases, yes. DegreeWorks is programmed to recognize that some 类 can fulfill more than one requirement. For example, SOCI 1 is often used to fulfill both your American Cultures requirement and your Area D 一般 Education requirement. 一定 检查你的审计，以确保这个重复的位置是适当的. 如果你 have any concerns about your audit, check the requirements in the Chabot College 目录 before contacting a counselor.

一般来说，这不是一个问题，当你完成更多的要求时，它会自己解决 类. However, if you are concerned, contact a counselor.

Each term, DegreeWorks will reset the In-Progress term to the upcoming term. 这 will happen the day after completion of grade processing. 注意: 如果你还能看到上学期的进度成绩，你就知道了 该学期已经进行了成绩处理，请尝试执行以下操作: 

1. Clear your web browser data (e.g., history, cookies, cache, etc.).
2. Close all web browser windows.
3. Open a new web browser window, then try accessing DegreeWorks again.
4. 如果失败，请尝试使用隐身/私有web浏览器窗口访问DegreeWorks.

学位进度条将不会显示100%完成，直到你完成所有你的 in-progress 类 and earn acceptable 成绩 in them.

此错误消息表明当前与您的目录相关联的目录年份 student record needs to be updated to a more current catalog year. Submit a Major Declaration form to the Admissions and 记录 Office (Bldg. 700) to update your catalog year and major, if desired. In the meantime, you may wish to use the What-If feature to review requirements for various degrees and certificates. Watch the 做一个假设审计，看看你离获得另一个学位或证书还有多远 video on the Student How-Tos 页面 for step-by-step instructions on running a What-If audit. 

此错误消息表明您的专业和目录年份不兼容 need to be updated in the student information system. Having an incompatible major 目录年仅仅意味着你申报的专业没有在目录中提供 year currently associated with your student record. Submit a Major Declaration form to the Admissions and 记录 Office (Bldg. 700) to update your major and/or catalog year. 同时，您可能希望使用What-If特性来检查需求 for various degrees and certificates. Watch the 做一个假设审计，看看你离获得另一个学位或证书还有多远 video on the Student How-Tos 页面 for step-by-step instructions on running a What-If audit. 

• My major is wrong on my audit. 如果你 have not officially changed your major, then 提交一个 Major Declaration form to the Admissions and 记录 Office (Bldg. 700).
• The requirements for my major are wrong. Requirements for most 专业 change over time and are tied to a particular catalog year. 如果你 think your audit is incorrect, check the catalog year that appears on your audit. 如果你 believe the catalog year is incorrect, 提交一个 Major Declaration form to the Admissions and 记录 Office (Bldg. 700).
• Classs are not applying in the “right” place. DegreeWorks uses a “best fit” approach for meeting requirements. 这 means 类 may be applied differently as you take more 类. 这 is normal and should be in your best interest. However, if you are concerned, please contact a counselor.
• My transfer 类 don't appear on my audit. You may request for AP test credit and transfer coursework to appear on your audit by submitting the Incoming Transcript / AP Test Evaluation form to the Admissions & 记录 Office (Bldg. 700). 
• I took 类 at Chabot prior to Summer 1994. These 类 don't appear on my audit. Students who have a Chabot microfilm record (i.e., took 类 at Chabot prior to 1994年夏季)应与顾问会面，以确定如何最好地利用审计.

如果你 still have questions, please contact a counselor.

如果你和你的顾问在DegreeWorks上创建了一个计划，你可以在计划中查看它 页面. Watch the View Your Plan video on the Student How-Tos 页面 to learn more.